YORK® Homeowner Support
Connect With Our Home Comfort ExpertsCheck out our maintenance and troubleshooting guides, download a manual or brochure, register your warranty or find a local YORK® contractor.

Service & Installation
Your YORK dealer serves as the local experts on our products. For specific support on your equipment, service or evaluating new solutions for your home, use our locator to find one.
Answers to Product Questions
Whether you have an equipment issue, are interested in product information, or simply have a question about your warranty – we're here to help.
Please be sure to have your model and serial number on-hand when contacting support.
- Call: 877-874-7378. Available Monday - Friday, 8:00am - 5:00pm Central Time
- Email: Send us an email through our Contact Us page

Homeowner Support Resources
Maintenance Tips
Helpful tips for inspecting your own home comfort system – including indoor air quality (IAQ) equipment, air handlers, air conditioner/heat pumps and furnaces.
Preservice Checklist
You can help your YORK® Certified Comfort Expert™ Contractor make maintenance visits fast and productive. Here you'll find tips on what to check and prepare before your contractor visits.
Troubleshooting Guide
Before making a maintenance call, check this troubleshooting guide for tips on what may be happening with your HVAC system.