1. YORK®
  2. Residential Equipment
  3. YORK® Homeowner Support

YORK® Homeowner Support

Connect With Our Home Comfort Experts
Your HVAC system plays a major role in the comfort and health of your home. But there is a lot to consider. From sale to service, our experienced YORK® Contractors are available to guide you through the selection, service and maintenance of your YORK® home comfort system.

Check out our maintenance and troubleshooting guides, download a manual or brochure, register your warranty or find a local YORK® contractor.
Local YORK Contractor for homeowner support

Service & Installation

Your YORK dealer serves as the local experts on our products. For specific support on your equipment, service or evaluating new solutions for your home, use our locator to find one.

Find a Dealer

Answers to Product Questions

Whether you have an equipment issue, are interested in product information, or simply have a question about your warranty – we're here to help.

Please be sure to have your model and serial number on-hand when contacting support.

  • Call: 877-874-7378. Available Monday - Friday, 8:00am - 5:00pm Central Time
  • Email: Send us an email through our Contact Us page
Customer care supporting the homeowner for product details

Homeowner Support Resources

YORK® | Maintenance Tips

Maintenance Tips

Helpful tips for inspecting your own home comfort system – including indoor air quality (IAQ) equipment, air handlers, air conditioner/heat pumps and furnaces. 

YORK® | Preservice Checklist

Preservice Checklist

You can help your YORK® Certified Comfort Expert™ Contractor make maintenance visits fast and productive. Here you'll find tips on what to check and prepare before your contractor visits. 

YORK® | Troubleshooting Guide

Troubleshooting Guide

Before making a maintenance call, check this troubleshooting guide for tips on what may be happening with your HVAC system.