Residential Contact Us

Homeowner Help Is on the Way

Contact our support team at 888-534-0966 for assistance with YORK® heating or cooling systems, purchases, equipment issues, warranty inquiries, and more.

Monday-Friday 8am-5pm CT, email us at cg-upgconsumerrelations@jci.com or submit the form below.

FIRST NAME* LAST NAME* EMAIL* PHONE* Zip Code* WHAT PRODUCTS ARE YOU INTERESTED IN? HOW CAN WE HELP YOU? BEST TIME TO CONTACT YOU? COMMENTS Bot_Detection_Field BY CHECKING THIS BOX YOU AGREE TO THE TERMS IN THE JOHNSON CONTROLS PRIVACY POLICY.

Please use this form to submit an inquiry. This form collects your name, email address and other personal information. Please read our privacy policy for information on how we protect and manage your personal data. By completing this form and submitting your information, you confirm that you have reviewed, understood and accepted our privacy terms as well as our cookie terms.

Looking for Help With Service or Installation?

Find A Dealer

Helpful Resources

Residential Contact Us

Homeowner Help Is on the Way

Looking for Help With Service or Installation?

Helpful Resources

Residential Products and Solutions

Residential Parts

How HVAC Systems Work

Working With A Dealer